One place to see the status of anything you applied for

The problem

A citizen with several applications in progress must visit several portals, each with different logins and different status vocabulary.

Why it matters

Complexity is itself a barrier, and it falls hardest on people with the least time and the least digital confidence.

Proposed solution

Advocate for a single application status view per citizen, with a common status vocabulary across departments.

How it would be implemented

Publish research on the current fragmentation, and demonstrate a common status vocabulary in our own issue tracker.

Risks, and what we would do about them