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Discrimination in access to housing, services and employment is widely reported but rarely results in a recorded, tracked complaint.
A right without an accessible remedy is a statement, not a protection.
A single, tracked intake for discrimination complaints with defined timelines, published aggregate outcomes, and support for the complainant through the process.
Operate the intake ourselves through the Civic and Legal Support module, direct complaints to the correct statutory body, and publish anonymised aggregate outcomes.
Risk
Raising expectations we cannot meet. Exposure of complainants to retaliation.
Mitigation
State plainly what we can and cannot do. Private by default. Never name a private individual publicly.